CompTIA A+ Core 2

A technician is asked to examine suspected illegal material on a company device. What is the correct approach?

A department needs to restore a file accidentally overwritten yesterday. Which capability is most directly useful?

After a full backup on Sunday, an incremental backup is made each evening. Which backups are generally needed to restore to Wednesday evening?

A company has approved a workstation configuration change. What should the technician document before implementation to support recovery?

A user asks a technician to install software using the technician's personal license. What should happen?

A workstation must connect to a remote corporate network over an untrusted Internet connection. Which solution provides an encrypted tunnel?

A user reports that a known printer fails only after changing the default paper size in an application. What should be checked first?

A technician handles a support call with a frustrated customer. Which response is most professional?

A power supply inside a desktop is suspected to have failed. Which action is safest for a general support technician?

A support technician resolves a startup failure by removing a defective peripheral. What should be included when closing the incident?